Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rovsale LTD's relationship with you in relation to this website.
The term 'Rovsale LTD' or 'us' or 'we' refers to the owner of the website whose registered office is Corner Chambers, 590a Kingsbury Road, Birmingham, UK, B24 9ND. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
This privacy policy sets out how Rovsale LTD uses and protects any information that you give Rovsale LTD when you use this website.
Rovsale LTD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Merchant will not sell, purchase, provide, exchange or in any other manner disclose Account or Transaction data, or personal information of or about a Cardholder to anyone, except, it’s Acquirer, Visa/Mastercard Corporations or in response to valid government demands.
Rovsale LTD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We provide fast, reliable and discreet delivery service to any country specified by our customers. The orders will be shipped within 1 -2 business days.
Trackable service
For those who desire faster service we can offer EMS delivery. It normally takes 5-9 days from the date that the order is sent out, and it is sent by Express Mail Service. Notice the dead line for this method is 14 days. Tracking code will be provided for all orders as soon as they will be dispatched.
Airmail service
Delivery normally takes 14-21 days from the date that the order is sent out. Notice the dead line for this method is 30 days. The orders are sent discreetly as described before, and left in your mailbox. The packages sent by this postal service can NOT be tracked.
All weekend orders will be processed on Monday. You will be automatically notified via E-mail when your order is approved and shipped.
All orders won't be processed on Saturday or Sunday. Please leave us 2 business days for processing before your order is dispatched.
Under the EUs Distance Selling Regulations, customers located in the European Union are entitled to a 14 day cooling off period i.e. the right to cancel the contract of purchase. Notification of the cancellation must be received in writing within 14 working days; starting from the day after the goods are received. These regulations dictate that we will refund the cost of the item(s) ordered and, in addition to this, the original despatch charge.
In addition to the Distance Selling Regulations, you can refund any item within 28 days of receipt for a refund of that item or to exchange it for a different product.
For refunds made outside the Distance Selling Regulations, we will refund the monetary value at the price you purchased them.